• Title

  • Business Service Specialist

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    Business Service Specialist

    Location: South Boston, VA

    From your first day, you will be part of an engaged and customer-focused team! Our lending location teams rely on our Business Service Specialist to assess and fulfill the needs of our walk-in and telephone customer traffic while at the same time making sure our lending systems are accurate and updated.

     

    Required Qualifications

    High school diploma or equivalent.

    Three years of work experience in lending, finance or related

    May require overtime with limited notice to meet customer demands

    May require travel to other offices to cover for others in the BSS role who are out of the office and minimal travel for training

    Exceptional customer service skills

    Accomplishes responsibilities with a high degree of independence under limited supervision

    Thorough knowledge of technology

    Knowledge of credit and accounting policies and procedures

    Excellent oral and written communication skills

    Strong interpersonal skills High integrity
    Skilled in applying sound

    judgment and decision making Superior attention to detail 

    Responsibilities/Duties:

    Greets customers, answers phones, responds to email & schedules appointments for existing & potential borrowers
    Completes a variety of loan maintenance functions that are not handled in the centralized processing centers

    Supports our lending location marketing and sales initiatives Provides accounting and clerical support
    Works closely with multiple loan officers to ensure customer satisfaction.

    Check out our Careers page for more reasons why this is a tremendous opportunity and to apply: FarmCreditofVirginias.com/about/careers
    EEO-AA Employer, including veterans and individuals with disabilities